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Business and Organisation Registers

Authoritative records of the organisations a service relies on.

Create and maintain registers of businesses, organisations, community bodies and their authorised representatives. Records can hold identifiers, contact details, structure, roles, supporting evidence and status history.

Public search and verification views can be configured separately from internal views, so the information an agency publishes is a policy setting rather than a development task.

The challenge

What this addresses

Organisation information is often spread across spreadsheets, forms and legacy systems, so agencies cannot easily confirm who an organisation is, who may act for it, or how its details have changed over time.

Outcome

A current, searchable and traceable record of registered organisations.

Core capabilities

What Business and Organisation Registers provides

  • Configurable organisation record types and identifiers
  • Registration, renewal and change-of-detail applications
  • Authorised representatives and delegated account access
  • Evidence, documents and declarations
  • Validation against approved reference data
  • Public search and verification views
  • Status, history and change records
  • Notifications and correspondence

Users and roles

Who works with it

  • Service owners

    Manage the purpose, performance and evolution of the register.

  • Programme and policy teams

    Ensure services reflect approved requirements and public outcomes.

  • Operational teams

    Review submissions, maintain records and manage day-to-day service activity.

  • Platform administrators

    Configure forms, record types, workflows, permissions and reports.

  • Technology teams

    Manage integrations, environments, security controls and platform operations.

  • Public and registered users

    Search information, submit applications and maintain authorised records through accessible digital services.

End-to-end

From discovery to operation

  1. 1

    Discover

    Understand the register's purpose, users, information, services and operating environment.

  2. 2

    Model

    Define records, relationships, terminology and information requirements.

  3. 3

    Configure

    Create forms, workflows, permissions, notifications and reports.

  4. 4

    Connect

    Integrate identity, payments, documents, data sources and government services where required.

  5. 5

    Operate

    Launch, support, monitor and improve the register through controlled releases.

Access and audit

Security and accountability across the service

  • Appropriate access for visitors, registered users, team members and administrators
  • Controlled permissions for records, actions and administration
  • Traceable changes to records and configuration
  • Audit history supporting review and accountability
  • Privacy-aware search and information disclosure
  • Integration with selected identity and security services

Integration

Designed to work with existing systems

  • Documented APIs for secure information exchange
  • Integration with identity, payment, document and notification services
  • Support for controlled data imports and exports
  • Event-based and scheduled integration options
  • Validation, monitoring and error handling
  • Architecture aligned with organisational requirements

Reporting and oversight

Understand service activity and register information

  • Operational dashboards
  • Configurable reports
  • Data visualisation
  • Geographic views where relevant
  • Data export and integration
  • Advanced analytics where appropriate

See how RegiGov can support your register.

Explore a configured capability briefing and discuss how the platform can be adapted to your service.