Permits and Approvals
Guided applications, clear decisions and traceable conditions.
Deliver permit and approval services where applicants supply information and documents, staff assess submissions through configurable workflows, and outcomes are recorded with conditions, effective dates and notifications.
Approvals can be linked to organisations, people, sites or assets, so the register shows what was approved, for whom and under which conditions.
The challenge
What this addresses
Approval processes often depend on documents moving between teams, leaving applicants without visibility and agencies without a single record of what was decided and why.
Outcome
Permit services that are easy to use and straightforward to account for.
Core capabilities
What Permits and Approvals provides
- Guided applications and supporting documents
- Completeness and validation checks
- Configurable internal workflow and referrals
- Decisions, conditions and effective dates
- Notifications and applicant status tracking
- Amendments, extensions and cancellations
- Linked sites, assets and organisations
- Search and verification of current approvals
Users and roles
Who works with it
Service owners
Manage the purpose, performance and evolution of the register.
Programme and policy teams
Ensure services reflect approved requirements and public outcomes.
Operational teams
Review submissions, maintain records and manage day-to-day service activity.
Platform administrators
Configure forms, record types, workflows, permissions and reports.
Technology teams
Manage integrations, environments, security controls and platform operations.
Public and registered users
Search information, submit applications and maintain authorised records through accessible digital services.
End-to-end
From discovery to operation
- 1
Discover
Understand the register's purpose, users, information, services and operating environment.
- 2
Model
Define records, relationships, terminology and information requirements.
- 3
Configure
Create forms, workflows, permissions, notifications and reports.
- 4
Connect
Integrate identity, payments, documents, data sources and government services where required.
- 5
Operate
Launch, support, monitor and improve the register through controlled releases.
Access and audit
Security and accountability across the service
- Appropriate access for visitors, registered users, team members and administrators
- Controlled permissions for records, actions and administration
- Traceable changes to records and configuration
- Audit history supporting review and accountability
- Privacy-aware search and information disclosure
- Integration with selected identity and security services
Integration
Designed to work with existing systems
- Documented APIs for secure information exchange
- Integration with identity, payment, document and notification services
- Support for controlled data imports and exports
- Event-based and scheduled integration options
- Validation, monitoring and error handling
- Architecture aligned with organisational requirements
Reporting and oversight
Understand service activity and register information
- Operational dashboards
- Configurable reports
- Data visualisation
- Geographic views where relevant
- Data export and integration
- Advanced analytics where appropriate
Related
Works closely with
Licensing and Accreditation
Configurable application, review and approval workflows for licences and accreditations.
Workflow and Case Management
Configurable application, review and approval workflows with queues, tasks and case history.
Asset Registers
Records of physical, digital or regulated assets with ownership, status, evidence and history.
See how RegiGov can support your register.
Explore a configured capability briefing and discuss how the platform can be adapted to your service.