Integration Services
Designed to work within existing government environments.
Connect a register to the services around it: identity providers, payment services, document and records management, notification channels, reference data sources and other government systems.
Interfaces are documented and versioned, with validation, monitoring and error handling agreed with the systems on both sides of the exchange.
The challenge
What this addresses
Registers rarely stand alone. When integrations are undocumented or one-off, every downstream change becomes a risk to the service.
Outcome
Information exchange that is documented, monitored and accountable.
Core capabilities
What Integration Services provides
- Documented APIs for authorised information exchange
- Integration with identity, payment, document and notification services
- Support for approved data imports and exports
- Event-based and scheduled integration patterns
- Validation, monitoring and error handling
- Architecture selected according to agency requirements
- Versioned interface contracts
- Environment and release management
Users and roles
Who works with it
Service owners
Manage the purpose, performance and evolution of the register.
Programme and policy teams
Ensure services reflect approved requirements and public outcomes.
Operational teams
Review submissions, maintain records and manage day-to-day service activity.
Platform administrators
Configure forms, record types, workflows, permissions and reports.
Technology teams
Manage integrations, environments, security controls and platform operations.
Public and registered users
Search information, submit applications and maintain authorised records through accessible digital services.
End-to-end
From discovery to operation
- 1
Discover
Understand the register's purpose, users, information, services and operating environment.
- 2
Model
Define records, relationships, terminology and information requirements.
- 3
Configure
Create forms, workflows, permissions, notifications and reports.
- 4
Connect
Integrate identity, payments, documents, data sources and government services where required.
- 5
Operate
Launch, support, monitor and improve the register through controlled releases.
Access and audit
Security and accountability across the service
- Appropriate access for visitors, registered users, team members and administrators
- Controlled permissions for records, actions and administration
- Traceable changes to records and configuration
- Audit history supporting review and accountability
- Privacy-aware search and information disclosure
- Integration with selected identity and security services
Integration
Designed to work with existing systems
- Documented APIs for secure information exchange
- Integration with identity, payment, document and notification services
- Support for controlled data imports and exports
- Event-based and scheduled integration options
- Validation, monitoring and error handling
- Architecture aligned with organisational requirements
Reporting and oversight
Understand service activity and register information
- Operational dashboards
- Configurable reports
- Data visualisation
- Geographic views where relevant
- Data export and integration
- Advanced analytics where appropriate
Related
Works closely with
RegiGov Platform
Create, operate and improve digital registers on one configurable, auditable foundation.
Reporting and Insights
Operational dashboards, configurable reports, visualisation and data export for register services.
Workflow and Case Management
Configurable application, review and approval workflows with queues, tasks and case history.
See how RegiGov can support your register.
Explore a configured capability briefing and discuss how the platform can be adapted to your service.